Effective Date: 08/04/2019

1. Introduction
At Carbon Rewind, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data. By using our services or providing us with your personal information, you consent to the practices described in this policy.

2. Information We Collect
We may collect the following types of personal information:

• Contact Information: This includes your name, email address, phone number, D.O.B. and postal address.

• Financial Information: When necessary for transactions, we may collect payment and billing information, such as credit card details.

• Usage Data: We may gather information about how you interact with our website or services, including IP addresses, browser types, and pages viewed.

• Communication Data: This includes your communications with us, such as emails, chats, or customer service inquiries.

• Other Information: Any additional information you choose to provide voluntarily, such as survey responses or feedback.

3. How We Use Your Information
We use your personal information for the following purposes:

• To provide and improve our services.

• To process transactions and fulfill orders.

• To communicate with you, respond to inquiries, and provide support.

• To send you updates, newsletters, or marketing communications (you can opt out at any

• me).

• To monitor and analyse usage patterns and trends.

• To verify eligibility for some grant funded schemes.

4. Disclosure of Your Information
We may share your personal information with the following:

Service Providers: We may engage third-party service providers to assist with various aspects of our business, such as payment processing, customer support, or analytics. These providers will have access to your personal information only to the extent necessary to perform their functions.

Legal Compliance: We may disclose your information to comply with legal obligations or respond to law enforcement requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Data Security
We employ reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us at any me. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

7. Children's Privacy
Our services are designed for individuals aged 18 and above, and we do not intentionally gather personal information from children, unless this is required to demonstrate eligibility of a property for a grant funded scheme due to a child being in receipt of a qualifying benefit. We require parental or guardian consent to process a child's personal data based on consent, particularly up to a specified age.

8. Changes to this Privacy Policy
We may update this Privacy Policy from me to me to reflect changes in our practices or legal requirements. The most current version will always be available on our website.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Carbon Rewind

Tel: 01923801801

Email: info@carbonrewind.com
Axis, Building 2
Rhodes Way
Watford
WD24 4YW

10. Consent
By using our services, you consent to the terms outlined in this Privacy Policy.