If you have had works carried out by us, and you would like to provide some feedback, please email directly to our company email: info@carbonrewind. Our full complaints procedure can be viewed here.

If there is a dispute you are looking to resolve, you may contact our ADR (alternative dispute resolution) provider regarding your feedback, as detailed below.

For disputes surrounding works for air source heat pump, contact HIES. You may find their contacts at:
https://www.hiesscheme.org.uk/contact/

For disputes surrounding any other measures, contact the British Assessment Bureau (BAB). You may find their contacts at:
https://www.british-assessment.co.uk/contact/